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Snack Breaks & Hot Takes: Community Benchmarks for 2022
Snack Breaks & Hot Takes is a digital series connecting you to experts in customer experience, brand-owned communities, and digital contact centers. Running only 30 minutes, this event offers you an opportunity to get a snack on Khoros through Uber Eats, gain valuable insights from leading experts, and ask questions in the event chat.

Join our upcoming Snack Breaks & Hot Takes session to hear Richard Millington, Founder of Feverbee, share benchmarks and key trends distilled from over 5 billion community visits on Khoros communities and Feverbee clients to help you plan for success in 2022.

The last two years have seen tremendous transformation, and one of the bright spots has been the growth in online communities - specifically brand-owned communities.

Harnessing this momentum to accelerate community growth means drafting budgets, HR plans, and strategies to drive growth next year. Doing this well requires strong success stories AND data to convince even the most skeptical executives.

Unfortunately, such data is impossible to find, and community leaders have to rely on industry surveys and anecdotes from peers. Aggregate data and insights from the industry as a whole are nowhere to be found - until now.

Richard Millington has spent the past decade helping 250+ companies develop some of the world’s largest online communities. He is the founder of FeverBee, an international community consultancy, and the author of Buzzing Communities. Richard’s clients have included Google, Facebook, Oracle, Wikipedia, EMC, Greenpeace, and many more.

Dec 2, 2021 11:00 AM in Central Time (US and Canada)

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