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Lunch & Learn with Hunter Douglas
[30 minute Discussion]

An open discussion with Melinda Keith, Senior Director, Customer Support at Hunter Douglas and Christopher Stark, Business Value Director at Khoros, about turning customer data into results oriented change to improve business results.

- Get tips for setting up a successful CX program.
- Learn how issues like supply change challenges are not going away across industries and why gathering CX data now can resolve those friction points in order to retain/grow customers for the long term.
- Secure strategies to support resolution in the customer channel of choice, not the brands.

Hunter Douglas is the world’s leading manufacturer of window coverings as well as a major manufacturer of architectural products.

Oct 14, 2021 11:00 AM in Central Time (US and Canada)

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