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Khoros Care Product Webinar: Modernizing Digital Care - Change the Conversation
You're using Care, you're thinking "customer first", but are you continuing to evolve your digital care strategy and processes to meet the customer where they're at while providing a great customer service interaction? During this webinar, experts from Khoros' Customer Solutions Design Center will cover strategies and tactics you can apply when evolving your use of Khoros Care.

In this 45-minute session, we'll share practical recommendations about steps to take as you continuously improve and refine your customer's experience.

You will walk away with:
- A three-step strategy to Analyze, Optimize, and Grow digital care
- Insight into change management activities to maximize the benefits associated with the 'people side of change'
- Links to additional resources with further detail

Presenters:
Allison Fasching, Customer Solutions Director
Ramona Maher, Change Management Director

Apr 15, 2021 10:00 AM in Central Time (US and Canada)

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